Common Courtesies Not Found in the Wedding Industry

Get Real Series

All I Need to Know, I Learned in Kindergarten

by Tiffany Learned


Tiffany Learned, award-winning planner and owner of Detailed Engagements, joins us on the blog today to talk about the simple set of common courtesies that have disappeared from the wedding industry.  

Common Courtesies Not Found in the Wedding Industry

“Treat others how you would like to be treated” 

A common saying we have all heard before. Simple enough, yet somehow ignored. 

What happened to people? 

A few months back I had a venue showing with a potential client who brought their planner with them- the planner showed up 30 minutes after the couple. Had to restart the tour. Kept us all there late. 

A photographer friend of mine recently told me of a couple of theirs who showed up an HOUR late for their engagement session- on a Saturday night. 

I personally ask that business is conducted over email, not text. It is now just as easy to send an email from your phone as it is to send a text. Do you know how many people think I am nuts when I tell them that? Other wedding planners, other wedding pros are AFRAID that they will lose business or have clients give them a less than 5 star review for responsiveness if they do not ‘allow’ them to text them whenever and however they want. SMH. 

I have no words.

What happened to our clients and our fellow vendors?

Guess I am old-school in my thinking. I am 36 years old (young if you ask me). Carry at least 2 phones at all time. Have a laptop in my car at all times, a desktop in my office and another in my house. I am plugged in all the time.


All I Need to Know, I Learned in Kindergarten

I set boundaries, create balance and always practice respect and kindness.

I respect your time, as I expect you to respect mine.

I show up early, as I expect you to be on time. 

I understand you have a life and I have reasonable expectations that you will respond in a timely fashion but I do not expect you to drop what you are doing whenever I send you an email, I expect the same from you. 

I am thankful for my team, my clients and my fellow vendors and I hope they appreciate me as well. 

I say please and thank you and smile whenever I can. 

I practice kindness in an industry that although should be filled with love can be extremely stressful. 

I treat others how I would like to treated.  

Now, here is the fun part. I challenge YOU to do the same.


Tiffany Learned is not only one of the most down-to-earth, tell it like it is people, but also the founder of Detailed Engagements, a wedding planning business located in Newburyport, Massachusetts. Since 2010 she has been putting her unique mark on the wedding and event industry and her passion for what she does shines through. Over the past 8 years she has won many awards and accolades but her latest accomplishment has been to open a wedding and event venue! For Tiffany this saying is not cliche -- she not only loves what she does but she does what she loves and her clients reap the rewards of this wedding industry powerhouse. 


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